Extension Error Log

If you are having continued errors with Dollar Eighty, we need you to send us your error log to help us identify and fix the issue.

Follow these steps below to download your error log and submit it in the form below. We will get back to you as soon as we can.

How to export your Dollar Eighty error logs

1. In your Chrome browser: Click on the 3 dots in the top right corner

  • Hover over More Tools in the dropdown menu
  • Click Extensions

2. When the extension page opens, make sure you enable developer mode.

  • Go to the top right of the chrome extensions page and make sure the Developer mode slider is enabled (it should be blue).

3. Once you are in Developer mode, the option to click the background page will appear.

  • Click background page to open the extension console.

4. The console will pop up in a new window. Click on the tab titled console.

5. On the top half of the console tab, Right-click and select save as and save the file to your computer. This file is your error log

  • Note: it does not matter what name you save the file as.

4. Complete this form below, upload the error log file that was just downloaded to your computer and submit for our review.  

What issue are you experiencing?

Related Posts

Dashboard Error Log

If you are having continued errors with Dollar Eighty, we need you to send us your error log to help us identify and fix the...

Email us at support@dollareighty.com and we will get back to you as soon as we can!

If you’re more of a visual learner, we have some easy to follow tutorial videos.